Front Office Specialist - Healthcare & Medical Services

Join our dynamic healthcare team as a Front Office Specialist in Denpasar Selatan, Bali! We are seeking a professional and customer-focused individual to serve as the first point of contact for our clinic, ensuring every patient receives exceptional service from the moment they walk in. As a Front Office Specialist, you will be the face of our clinic, greeting patients, assisting with check-ins, and managing front-desk operations with a smile. This role is perfect for someone who thrives in a fast-paced environment, enjoys interacting with people, and is committed to providing top-notch customer service.

At Private Advertiser, we are dedicated to delivering high-quality healthcare services to our community. Our clinic is equipped with state-of-the-art facilities and staffed by a team of highly skilled professionals. We pride ourselves on our patient-centered approach, and we believe that exceptional front office service is a key component of that approach. By joining our team, you will have the opportunity to grow your skills, work with a supportive team, and make a real difference in the lives of our patients.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients with a warm and professional manner, ensuring they feel valued and comfortable.
• Manage front-desk operations, including scheduling appointments, processing payments, and maintaining patient records using our clinic's software.
• Coordinate with the medical staff to ensure smooth and efficient patient flow within the clinic.
• Handle patient inquiries and provide information about our services, insurance, and billing.
• Assist with inventory management and ordering supplies as needed.
• Maintain a clean and organized front office area, ensuring all materials are readily available for patients and staff.
• Follow up with patients to confirm appointments and address any concerns.
• Assist with administrative tasks such as data entry, filing, and maintaining patient records.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front office or administrative role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and visitors.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Proficiency in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Knowledge of healthcare software and electronic health records (EHR) systems is a plus.
• Familiarity with healthcare terminology and procedures.
• Ability to work well under pressure in a fast-paced environment.
• High school diploma or equivalent, with a strong commitment to providing excellent customer service.

🛠️ Keahlian

Lowongan Terkait